Frequently Asked Questions

Orchard is a new type of real estate brokerage that is transforming the way people buy and sell their homes. We’ve taken the traditional home sale process and designed it around what homeowners actually want: best-in-class service, innovative home sale solutions, real estate expertise at every level, and a stress-free experience.

Our agents can help you:

• sell your home on market for top dollar
• source and review multiple cash offers
• unlock your home’s equity so you can buy before you sell
• make a non-contingent offer when buying
• skip the showings and the stress
• make price-boosting upgrades
• and so much more

Plus, with affiliated mortgage and title services, your Orchard agent will coordinate a seamless real estate experience with everything under one roof.

We offer several programs for home buyers and sellers.

Our most popular program, Move First, helps homeowners unlock their equity so they can buy their next home without having to sell first. Customers can skip the showings and make a non-contingent offer when buying, while selling their home on market for top dollar.

Orchard’s Cash Offer Marketplace is your one-stop shop for cash offers. Your agent can source and compare offers from national iBuyers like Opendoor, 500+ local investors, and exclusive cash offer + upside programs—all in one place. We review each offer with you, explain the details, and help you choose the path that gets you the best value and peace of mind.

We also offer list-on-market services with an upgrade, including:

• List with Orchard for sellers who don’t need to buy
• Buy & List, which allows homeowners to choose which side of the transaction they’d prefer to focus on first: buying a home or selling their current home.

Orchard’s listing services help you sell for more with proven pricing expertise & analysis, exclusive marketing tactics that generate buyer demand, and a dedicated team of real estate professionals behind you at every step.

FastTrack Offers is an exciting new product that bridges the gap between the higher price you’d aim for on the open market and the speed and convenience of a cash sale.

Orchard’s Concierge service helps you get your home show-ready so it can attract more buyers and sell faster. Our team will recommend repairs, upgrades, and curb appeal enhancements you should make to your home in order for it to stand out and sell faster. Plus, we manage the work with vetted vendor partners on your behalf.

We currently serve customers selling in the following metropolitan areas:

• Atlanta, GA
• Austin, TX
• Dallas-Fort Worth, TX
• Denver, CO
• Houston, TX
• Nashville, TN
• Orlando, FL
• Phoenix, AZ
• San Antonio, TX
• San Diego, CA
• Seattle, WA

Orchard agents can help you purchase new construction or resale homes in any of the following states: AL, AR, AZ, CA, CO, FL, GA, IL, KS, LA, MI, NC, NM, OH, OR, OK, PA, SC, TN, TX, WA.

In addition to our brokerage business, we offer affiliated mortgage and title services that streamline your real estate transaction. When you work with an Orchard agent, you have the option to partner with our mortgage and title partners, giving you a single real estate team under one roof. Our colleagues at Orchard Mortgage and Orchard Title have years of experience and understand the unique ways our brokerage programs work.

Orchard Mortgage is a full-service mortgage lender that closes 98% of our mortgages on time, with the average mortgage clear-to-close 7 days before its closing date. For more information about Orchard Mortgage, visit their website.

Orchard Title is a full-service title insurance agency. They work with home sellers and buyers on their closing process, including the transfer of title from a home seller to a home buyer. For more information about Orchard Title, visit their website.

Orchard’s licensed real estate agents will help you navigate the process of selling and buying a home. Orchard’s agents are experts in their local markets who have helped hundreds of customers buy and sell their homes, and collectively have a 4.5-star rating on Trustpilot. You’ll be matched with a local agent who specializes in selling homes in your area. They will manage your home showings, advise you on offers, negotiate on your behalf, and provide guidance throughout the selling process.

If you are also looking to buy, they can help you find and tour homes that match your criteria, make a competitive offer, and negotiate a smooth closing process. If you are interested in Move First, they can help you buy before you sell, make a non-contingent offer, and skip all the showings.

Brokerage fees are fully negotiable, they are not set by law. At Orchard, we typically charge a 3% listing brokerage fee to work with us if you are selling your home, and a 3% buying brokerage fee if you are purchasing a home.

When you use Move First, you pay a brokerage fee to buy and sell your home (typically 6%) plus a program fee starting as low as 1.9% to use our Move First service. The exact program fee varies by provider.

Move First allows homeowners to buy their new home before they sell, then list for top dollar. You'll work with a dedicated Orchard agent to shop for homes, and an Orchard Mortgage Loan Officer to get approved for our equity advance: an interest-free loan you can use to make a down payment on your new home, plus so much more.

Once you find a home you love, Orchard will help you make a strong, non-contingent offer to buy it. You move in right away and skip home showings while Orchard preps, lists, shows, and sells your old home.

• Buy before you sell - Orchard helps you access your home’s equity, so that you can make a down payment, pay closing costs, even cover moving expenses – all without having to sell first.
• Skip the showings - While you settle into your new home, Orchard preps, markets, shows, and sells your old home for top dollar.
• Move once - Don't stress about lining up the timing of your home sale and new home purchase. With Orchard, you move when you're ready and eliminate the need for double moves, a short-term rental, or storage costs.

Orchard is a great fit for anyone looking to buy before they sell their current home. Our Move First service is especially helpful if:

• You want to move as soon as you find your new home without waiting for your old home to sell
• You want to avoid the inconvenient aspects of a home sale — including double moves, repairs and showings until you have moved out of your current house
• You have missed out on homes because you had to make a contingent offer
• You have a long wishlist for your new home and are worried about finding something quickly after your old house sells
• You are dreading the idea of making repairs and managing showings while still living in your current home

• Atlanta, GA
• Austin, TX
• Dallas-Fort Worth, TX
• Denver, CO
• Houston, TX
• Nashville, TN
• Orlando, FL
• Phoenix, AZ
• San Antonio, TX
• San Diego, CA
• Seattle, WA

Yes! We can work with you to make a competitive offer whether you want to purchase a new construction home or a resale home. With Move First, you can stay in the comfort of your current home for up to twelve months while your new home is being built. No double moves, no rentals, and no need to sell first in order to finance the purchase of your new home.

We’ve partnered with dozens of home builders across the country and can help you find one that works for your needs or work with a home builder of your choice.

• Sell for top dollar - Orchard’s listing services help you sell for more with proven pricing expertise & analysis, exclusive marketing tactics that generate buyer demand, and a dedicated team of real estate professionals behind you at every step.
• Skip the showings - After you move into your new home, Orchard will list, market, and manage your home’s showings until it sells.
• Guarantee your sale - Get the full value for your home by listing it on the market while enjoying the peace of mind that it will sell no matter what.

• Stand out to buyers - Make your home turnkey ready with fresh updates that catch buyer attention.
• Stress-free oversight - no need to source contractors or negotiate rates, we’ll take care of that on your behalf and ensure the work is completed on time and within budget.
• Remove the guesswork - Get expert recommendations on which repairs your home needs and which you can skip.

• Atlanta, GA
• Austin, TX
• Dallas-Fort Worth, TX
• Denver, CO
• Houston, TX
• Nashville, TN
• Orlando, FL
• Phoenix, AZ
• San Antonio, TX
• San Diego, CA
• Seattle, WA

• Sell for more - Orchard’s listing services help you sell for more with proven pricing expertise & analysis and a dedicated team of real estate professionals behind you at every step.
• Exclusive marketing tactics - Your Orchard agent uses premium marketing: eye-catching digital ads, magazine-quality photos, and special buyer incentives to draw in serious buyers.
• Price-boosting upgrades - Get expert recommendations on which repairs and upgrades your home needs in order to sell faster and for top dollar through our Concierge service.

• Stand out to buyers - Make your home turnkey ready with fresh updates that catch buyer attention.
• Remove the guesswork - Get expert recommendations on which repairs your home needs and which you can skip.
• Stress-free oversight - Relax while our team manages all the work with trusted vendors, so updates are done on-time and within budget.

• Expert advice & representation - By working with an Orchard agent, you’ll be represented by a real estate expert that can help you navigate multiple cash offers and negotiate the best terms for your home sale.
• Compare more than one offer - Your agent will source and help you review multiple cash offers so you can choose which one works best for you.
• Sale certainty & convenience - With a guaranteed home sale, you choose when you want to close and skip all the hassles of the traditional listing process, including showings, buyer financing, and lining up your closings.

• Atlanta, GA
• Austin, TX
• Dallas-Fort Worth, TX
• Denver, CO
• Houston, TX
• Nashville, TN
• Orlando, FL
• Phoenix, AZ
• San Antonio, TX
• San Diego, CA
• Seattle, WA

• Drive Early Demand - Your Orchard agent will generate buzz for your home even before you list with selective marketing and a list price that grabs attention.
• Sell Faster With Limited Showings - FastTrack limits the showing window to just a few days, driving buyer urgency and competition. Fewer showings also means less headaches for you.
• Negotiate Your Best Offer - By creating a competitive environment, your Orchard agent drives momentum. Together, you receive strong offers and are able to negotiate the best outcome.

• Atlanta, GA
• Austin, TX
• Dallas-Fort Worth, TX
• Denver, CO
• Houston, TX
• Nashville, TN
• Orlando, FL
• Phoenix, AZ
• San Antonio, TX
• San Diego, CA
• Seattle, WA